GoCarShare's Privacy Policy

Thank you for visiting GoCarShare’s website at gocarshare.com. By using the Website, you accept this privacy policy ("Privacy Policy"). We may change this Privacy Policy from time to time, so please review it each time that you visit the Website. You should print a copy of this Privacy Policy for future reference.

Your consent to this privacy policy

Go Car Share Limited is a company incorporated in England (company number 07093686) and whose registered address is 284 Lillie Road, Fulham, London, Greater London SW6 7PX   ("GoCarShare", "we" and "us").

By using our Website you consent to the collection and use of your personal information by us as set forth in this Privacy Policy. If we decide to change our privacy policy, we will update the policy. Use of the Website following any changes constitutes your acceptance of the revised Privacy Policy then in effect. If you do not agree to this Privacy Policy, please do not use the Website.

Personal information we may collect from you

You can access the Website without registering, but you have to register (login via facebook) in order to create a user profile, create a journey, respond to journey listings and post any stories on the site.   When you register, we will ask for your email address as a minimum. Once registered you may also set up a user profile and add additional information to make available to other users including your phone number, address, country of residence, a picture and other details as you choose once this facility becomes available for use.

IMPORTANT: in registering the minimum information (your email address), you will be allowing other users of the site to view your facebook profile (subject to the privacy settings on your facebook account). You may remove any personal information at any time by accessing your facebook account and changing your privacy settings. You may only remove your user profile altogether by ending your membership of the Website by emailing us to that effect at support@gocarshare.com. Although only registered members can view the contact details you make available through your user profile, please remember we have no control over what they do with those details, and are not responsible for what they do with them.   Think carefully about what privacy settings are appropriate for you.

You may provide us with additional personal information in using the Website, for instance when you submit comments or other content.   We will use that content as set out in our Terms of Use and this Privacy Policy.
Please remember that any comments or other content you submit to the Website, will be public and visible by users (including the general public).   Once information about you is made available online, you lose control over it, so please think carefully before you post.   We do not control what our users do with the information you post.   

How your information will be used

By using the Website, you agree that we may use your information (including personal information) for the purposes of:

  • Verifying your identity (for example when you return to the Website);
  • Personalising your visits to the Website and developing the design and style of the Website to improve the services provided to you;
  • Informing you about the latest changes to the Website that you might find interesting;
  • Dealing with, and responding to you about, a comment or other content you have submitted to the Website or a complaint you have lodged about content submitted to the Website;
  • Enabling you to share content with others;
  • Communicating (and personalising such communication) with you including through sending you marketing communications – please see the section ‘Promotional communications’ below;
  • Conducting market research;
  • Carrying out statistical, technical and logistical analysis.

Can other members get in contact with me?

Yes. They can use your email address or phone number if they are available, unless you have restricted your privacy settings on facebook. They can also contact you through the Website by using the contact button which allows any member to contact any other member by sending a message which will appear in your inbox on the Website.    You can choose to prevent members contacting you in this way by changing your privacy settings in your user profile.


Will you disclose any of my personal data to third parties?

Third party service providers: Under protection of confidentiality agreements, we use third parties to provide services and manage our sites and relationships with you. These may include website hosting and other organisations that assist us in our marketing activities. Third-party processors and providers will be given access only to that information needed to perform their support functions, and are prohibited from using it for other purposes.

Third party marketing: we may also permit selected third parties to use your data to provide you with information about goods and services which may be of interest to you. We will only permit selected third parties to use your data where you have consented to this at the point such information is collected on our Website. You can withdraw your consent at any time by using the unsubscribe link listed in each promotional email or by contacting us at support@gocarshare.com.
Offers: See below, under ‘Promotional communications’ for further information.

Reorganisation: In the event that we or a part of our business undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.

Legal issues We may disclose, but are not obliged to disclose, your personal information if required to do so by law or order of the court or if we believe that such action is necessary to prevent fraud or cyber crime or for the purpose of, or in connection with, any legal proceedings (including prospective legal proceedings) or for the purposes of obtaining legal advice or to protect us, our affiliates, our Website or the rights (including the rights of privacy, confidentiality and reputation), property or personal safety of any person or otherwise in accordance with the Data Protection Act 1998.

Cookies and other non-personal information

When you visit our Website, we may automatically collect non-personal information about you, such as the type of internet browser you use, the website from which you have come to our Website and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server.    The collection of this information may involve the use of cookies and web beacons. A web beacon is a small graphic image placed on a web page that is designed to allow us to monitor traffic on the Website. A cookie is a small text file that is placed on your computer's hard drive by your web browser when you first visit the Website.

You cannot be identified from the information collected in this way on its own and it is only used to assist us in providing an effective service on our Website and to collect broad demographic information for aggregate use and to improve the Website.

Most browsers accept cookies automatically. You can erase or block cookies from your computer if you want to (your help screen or manual should tell you how to do this), but certain services may not work correctly or as fast or at all if you set your browser not to accept cookies.

Promotional communications

We and other group companies may, with your consent, use your personal information to send you:

  • newsletters and information of any changes or additions to the Website; and
  • information we think you may find useful or which you have requested from us, including information about GoCarShare  and its services.

You can tell us not to contact you in this way either at the point such information is collected on our Website (by ticking the relevant ‘opt-out’ box), or by using the unsubscribe link listed in each promotional email or by contacting us at support@gocarshare.com.


We place great importance on the security of our users personal information. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it. You should bear in mind that submission of information over the internet is never entirely secure.

Contacting us

If you have any questions about this Privacy Policy or the practices of this Website, you can contact GoCarShare by emailing support@gocarshare.com.